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Description

an activity to introduce how to make a 999 call during a virtual meeting, adapted from Scout activities online: link to a PPT adapting the Scouts activity into a PPT here https://drive.google.com/open?id=1vLmRzSsZ-0WsjzQJNBjj1Xj3UZz-R3Yt

Resources

Pen and paper for all cubs.
show the following (slightly dated!) video, sharing your screen using your video conferenceing software (we use zoom) https://www.youtube.com/watch?v=XAuWnu4QbMk

Scenario cards from Scouts acitivities online, embedded in a power point as separate image
https://www.scouts.org.uk/activities/say-what-you-see/

Instructions

Show Cubs the video, explaining that everyone they are about to see is acting and nobody was hurt: explain that you must check where you are before calling 999, and give as much information as you are able.

Ask for volunteers to be "call handlers" and "callers". Ask the call handler to turn around whilst you show all the rest of the cubs the scenario, using screenshare to show them it, then end screen share to "do" the call.

Switch off the video for the two participants doing the calls

The caller should say where they are, and what has happened in as much detail as possible, so that the call handler can send the right emergency services to them.
The call handler should try to remember all of the information they’re being given – they may need to pass it on to the emergency services. They should use their paper to note down the most important information.

The call handler can ask questions if they think the caller has missed anything out or if they think they need more detail.

At the end of the call, get the "operator" to summarise what they took from it, and go through the questions with the whole group

Tags

• Virtual Scouting
• Virtual Scouting At Home

Badge Links

• Communicator - Message
• Emergency Aid - 999