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Description

Learn different emergency and non-emergency numbers and where you could go when you need to make an emergency call.

Resources

Paper and pens,
Emergency numbers pdf

Instructions

1) Divide into groups

2) On each wall of the building write one of the emergency numbers on a sign on the wall

3) There are four numbers. Explain the number and the circumstances they are used for:

999 – the main emergency number for the police, ambulance, fire service, coastguard and different rescue services in the UK. Use this when you need an urgent response. Calls to 999 are always free and can be dialled from a mobile phone without needing to unlock it.
112 – the international emergency number. If you are not in the UK, dial this number from a mobile phone and it will connect you to the emergency services for the country you are in. Calls to 112 are always free.
101 – a non-emergency number for the police. Use this number if you need to call the police to report something, but are not currently in danger or witnessing a crime.
111 – a non-emergency medical number. Use this number when you need medical advice but it is not an emergency. If they think you do need additional help, they will put you through to 999. Calls to 111 are always free.
4) Read out a statement describing a scenario.

5) When you say ‘Go!’, they need to run to the correct number to ring.

6) After each round, discuss what the correct answer is and explain why, or ask a team that got the answer correct to explain to the group why it was that number.

7) Continue reading the statements until you have gone through them all.

8) End by asking the group when is it OK to dial…

an emergency number?
when you need an urgent response
when you or someone else is in danger
when you or someone has a serious injury
when you need to be rescued from a mountain, cave, cliff or the sea
a non-emergency number?
when you need advice from the police or a medical professional
when you are not currently in danger
when you need to report a crime that has already happened
9) Ask everyone how they would be able to make an emergency call. What could they do if they don’t have a mobile phone?

use a landline
ask someone else to call (for example, ask a passer-by, neighbour, teacher, or someone in a nearby shop)
use someone else’s mobile (you can call 999 without needing to unlock the phone)
use a public phone box
10) Ask them to think about what kind of information they would need to give to an operator if they dialled an emergency number:

what the emergency is
their location
their name
the names and ages of the people needing help
11) Remind everyone that 999 calls are always free – whether they use a mobile, landline or public phone. Do any of them know where the nearest public phone box to their home is? Ask participants to look out for phone boxes on their way home from the meeting place or on their way to school, then recap at the next session.

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Badge Links

• Home Safety - Numbers
• Home Safety - Phone