999

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Description

Talking about 999 calls - Would you know what to do in an emergency? Test your skills with this scenario based activity.

Taken from the scouts.org.uk website

Resources

Using Programmes Online as Resource "Who yer gonna call?". https://members.scouts.org.uk/pol/downloadattachment.do?id=882
medi-call attachment
Scissors

Instructions

1. Know what to do in an emergency (discuss)
2. How to make a 999 call
3. Hoax calls

Choose which help
Split into two groups. One group are first aiders, the other group are injured people. If you don’t have an even number, you should have one pair of first aiders, who will work together to treat an injured person.
Everyone should walk around the room. The person leading the game should make a signal, and the injured people should act like they’re injured or ill. People could hold the part of their body they’re pretending is hurt, point to the pain, or act out what’s happening.
Each first aider should go to an injured person. They should find out what’s wrong.
Each pair should talk about why it’s important to get help in an emergency. They should then think about calling out for help in case anyone is nearby, and decide what kind of medical help the injured person needs.
Everyone should come back together, and some pairs should explain what was wrong and what help they though the person needed.
Explain that it’s important to get help in an emergency – first by shouting out, in case anyone is nearby. If anyone is seriously ill or injured (or their life is at risk), you should call 999.
Ask if anyone knows what a medical emergency might be.
Tell people that medical emergencies can include: loss of consciousness, a confused state, fits that aren’t stopping, chest pain, breathing difficulties, severe bleeding that can’t be stopped, severe allergic reactions, and severe burns or scalds.
Explain that if it’s not a life-threatening emergency, and the person you’re with doesn’t need immediate medical attention, there are other options instead of calling 999. You can call 111, or go to your local NHS walk-in centre, urgent care centre, or local minor injuries unit.

Practice 999
Everyone should get back into their pairs. One person should be the 999 caller, and the other person should be the call handler (or 999 operator).
The 999 caller should choose an imaginary emergency. They could pretend someone’s fallen and broken their arm, someone’s hit their head and isn’t moving, someone’s been hit by a car, or that they’ve cut themselves with a knife.
The call handler should ask the caller their name, the address of the emergency, and the caller’s telephone number. They should ask what’s happened, and what condition the patient is in (for example, are they breathing?).
The 999 caller should answer all of the call handler’s questions, and describe what they can see. They should include details of any hazards like gas, damage to power lines, or bad weather conditions.

Test yourself with scenarios
Each pair should join with another pair, making a group of four.
Give each group a scenario card and the relevant first aid facts.
Each group should think about the scenario, and what they’d do.
They create a short roleplay, to show the scenario, and what they’d do. They should make sure they include the key questions on their scenario card.
Come back together and take it in turns to watch the groups’ roleplays.

Reflection
This activity helped you to develop important skills. Why is first aid (and knowing how to ask for help) so important? Would you know what to do in an emergency? What do you think would be different if it were a real emergency (for example, it might be harder to stay calm)? Would you like to learn more about first aid? Do you know how to keep yourself safe while caring for others?

This activity helped you to care. Do you think it’s important to know first aid? How does first aid help you to help other people? How do you think people might be feeling if they’ve been involved with (or have witnessed) an emergency? How can you help then?

999

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